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The operating system for auto repair shops

Stop running your shop out of your head.

Provato Auto puts every repair order on one live board, checks parts before a job reaches the calendar, and lets customers approve estimates from their phone without creating an account. Your fleet customers get a portal where they open their own repair orders.

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First month free · No credit card required · Seeded and ready to work on day one

Provato Auto dashboard showing a row of stat cards for units in shop, jobs waiting on action, waiting for approval and waiting for parts, above work-order queue tables grouped by stage such as Assigned and In Diagnosis, listing each order's requested date, RO number, vehicle info and status

The daily reality

Six things that go wrong in a shop every single week.

None of this is a discipline problem. It is what happens when one job lives on a whiteboard, in a spreadsheet, in three text threads and in your head at the same time. Read the list. If four of these are your week, keep going.

  1. 01

    A customer calls and nobody can say where their car is.

    The whiteboard was accurate at seven this morning. Since then two jobs moved, one is waiting on a part and one is waiting on you. Whoever picks up the phone has to walk the shop floor to answer a thirty second question.

    See the fix
  2. 02

    Approvals disappear into voicemail.

    You send the estimate, you leave a message, then you wait. The bay stays occupied the whole time. Three days later they call back and only want half the work, so somebody rewrites the entire estimate by hand.

    See the fix
  3. 03

    The car is on the lift and the part is not in the building.

    Nobody checked stock before the job went on the calendar. Now the vehicle is torn down, the technician is standing still, and you are calling three vendors to find one part that somebody swore was on the shelf.

    See the fix
  4. 04

    Fleet accounts pay well and call constantly.

    Every drop off, every status question and every approval comes through your front desk by phone. The best revenue in the shop is also the loudest interruption in your day, and the person absorbing it is the person you needed on the counter.

    See the fix
  5. 05

    What the technician found never reaches the front desk.

    The findings are on somebody's phone, on a sticky note, or in the technician's memory until Friday. So the advisor sells the wrong job, or sells the right job and cannot show the customer a single reason why it was needed.

    See the fix
  6. 06

    You cannot see who is loaded, who is free, or who worked what hours.

    Promising a customer a day is a guess, because the only capacity plan is the one in your head. Then payroll week turns into a paper chase through punch cards, texts and memory, and one wrong number costs more than the job made.

    See the fix

What Provato Auto does about it

Six answers, all of them shipping today.

The numbers match the list above, one for one. Every answer below is shipping today.

Problem 01

One live board, and it keeps itself current.

Every open repair order sits on a single work-queue board, grouped into the rows that actually matter: unscheduled, ready for estimate, approved to schedule, assigned, in diagnosis, and your own work orders. Pin the rows you live in and reorder them so the board matches how your shop runs. When anything changes, it pushes to every screen at once, so the answer to "where is my car" is already on the monitor.

  • Live updates with no refresh, and an audible alert you can hear from under a lift
  • Pin and reorder the rows you check most, per person
  • Reminders escalate on their own when an order sits too long in one status
Problem 02

Customers approve from a phone, with no login and no account.

Your advisor sends a secure link. The customer opens it on their phone and sees the estimate line by line. If they want all of it, one tap. If they only want part of it, they decline the individual services they are skipping and approve the rest, with a reason attached, and they can change their mind before they submit. The decision lands back on the repair order timestamped, so nothing depends on anyone remembering a call.

  • No account to create, no app to install, no password to reset
  • Per-service decline, so a partial yes stops being a rewrite
  • Decline reasons, undecline, and link regeneration all built in
Problem 03

Parts get checked before the job reaches the calendar.

Run an availability check against stock in every location while the car is still in the lot, not after it is on the lift. Minimum and maximum levels raise reorder alerts without anyone watching for them, and purchase orders run their whole life inside Provato: create, edit, submit, receive against, cancel, all tied to a vendor record.

  • Eight stock views, including everything running short within three days
  • Barcode scanning for receiving, transfers, and dispatch to a specific job
  • Purchase orders, vendor records, and a separate catalog for shop tools
Problem 04

Fleet customers serve themselves, starting with the intake.

Fleet managers get their own portal, and they open their own repair orders in it. They add vehicles by typing a VIN or scanning the barcode off the windshield, track status in real time against KPI summary cards, and approve or decline estimates with labor, parts, fees, tax and the grand total broken out. They invite and deactivate their own users too, so their staff changes never become your support ticket.

  • Fleet customers open their own repair orders, live today
  • Cost broken out by category on every approval, plus their own invoice screen
  • Permissions are fail-closed and the view is filtered, so your internal detail stays internal
Problem 05

The findings stay attached to the job.

Technicians capture mileage and VIN photos, before and after evidence on each individual service, and diagnostic notes that stay on the record permanently. There are also internal shop notes with images that the customer never sees, so your team can be blunt about a vehicle without any of it leaving the building.

  • Before and after photo evidence on each service, not just on the order
  • Internal notes and images the customer never sees
  • A full audit timeline, with status rollback, split to a second order, and cancel with a required reason
Problem 06

Hours and capacity are visible without asking anyone.

Staff clock in and out with one click, from a control that is always in the header. Everyone can see their own timesheet, managers can see everyone and correct entries when somebody forgets. On the scheduling side there is a daily board, a month calendar and a technician allocation view, so you know who is loaded and who is free before you promise a customer a day.

  • One-click clock in and out, personal timesheets, manager corrections
  • Daily board, month calendar, and a technician allocation view
  • Schedule, reschedule or unschedule a job from one dialog

Win and keep fleet accounts

Your fleet customers get their own portal.

Fleet work is the best business a shop can have, right up until the phone calls eat the day. So Provato Auto gives your fleet managers a login of their own. They open repair orders themselves, add vehicles by VIN or barcode scan, watch status in real time, and approve or decline estimates without calling anyone.

Fewer interruptions for you. Total visibility for them.

  • They open their own repair orders. Live today, not a roadmap item.
  • Their own vehicle list, added by typed VIN or by scanning the windshield barcode
  • Estimate approval with labor, parts, fees, tax and the grand total broken out
  • Fleet admins invite, deactivate and reassign their own team, without going through you
  • Permissions are fail-closed and the order view is privacy filtered, so shop-internal detail stays internal
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Fleet Portal dashboard with KPI cards for repair orders, vehicles, pending approval and invoices, above a list of fleet repair orders with their statuses

Built for the people actually turning wrenches.

Front-office software that a technician refuses to touch is front-office software that goes out of date by ten in the morning.

  • Barcode and QR scanning.

    Receive, transfer and dispatch parts with the camera. Add a vehicle by scanning the VIN barcode off the windshield.

  • Alerts you can hear.

    Changes push to every screen as they happen, with a sound cue, so nobody has to keep checking a tab to find out something moved.

  • A time clock in the header.

    One click in, one click out, from wherever you happen to be in the app. Timesheets and manager corrections come with it.

  • Photo evidence per service.

    Before and after images attach to the individual service, so the work can be shown to a customer rather than described to them.

One shop or twenty. Provato Auto scales with you.

Run every location from one account. Each shop keeps its own staff, inventory, storage locations and customers, with real data isolation between them, and you switch the shop you are working in straight from the app header. Open a new location, deactivate one, or bring it back when the business changes.

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One plan. Everything included.

No tiers to compare, no features locked behind an upgrade.

First month free

Provato Auto

$49 /month

Your first month is free. After that it is $49/month, and you can cancel anytime.

  • Everything in Provato Auto
  • Up to 30 users (advisors + technicians)
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Frequently asked questions

Ready to run your shop from one screen?

Start your free month today. Set up your live board, add your first repair order, and send an estimate for approval, all without booking a call.

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